Terms of Service – Lewis Marine Supply

Shipping, Freight and Delivery Policy 2025 🔗

Lewis Marine is proud to ship products worldwide via land, air, or sea. Our licensed team ensures timely and accurate delivery of the products you need, wherever you need them.

General Freight Policy 🔗

• Freight Charges: Apply to all orders shipped within and outside the continental USA.
• International Orders: Subject to applicable freight, handling, and import charges.
• Excluded Items: Certain products are not covered under standard shipping allowances and may incur additional freight charges.

Exceptions Include 🔗

1. Engines, Drives, Generators & Transmissions 🔗
   • Customer responsible for all freight and fees.
   • Shipped via UPS, FedEx, or truck lines using the least expensive method.
2. Engine Oil and Gear Lube 🔗
   • Case Quantity: $5 per case
   • Pails: $10 per pail (shipped in a box)
3. Size/Weight Limitations 🔗
   • Packages over 50 lbs or exceeding 130″ in combined length and circumference (max length: 108″) incur additional surcharges.
   • Examples:
     • Rub Rail
     • Walled hose (non-curlable)
     • Large appliances & coolers
4. Hazardous Materials / Special Handling 🔗
   • Freight and fees added regardless of order value.
   • Examples:
     • Paint
     • Flares & Fire Extinguishers
     • Toilets / Breakables
     • Heavyweight items
     • Oversized/Over-length packages

LMS Truck Delivery 🔗

• Service Areas: Daily or twice-daily routes from Ft. Lauderdale, FL and Charleston, SC.
• Will Call: Available at both locations. Call ahead or visit in person.

Order Minimums & Fees 🔗

• Minimum order: $25
• Orders under $25: $2.00 service fee

Handling Fee 🔗

• All shipped, delivered, or warehouse pickup orders incur a $2.00 handling fee.
• This fee helps offset fuel, packaging, and labor costs.

Ground Shipments 🔗

• All UPS, FedEx, or motor freight shipments are subject to standard shipping charges.
• Additional charges apply for:
  • Oversize / Over-limit / Overweight items
  • Hazardous materials
  • Specialty items

Special Orders & Drop Shipments 🔗

• Non-stocked items available via special order, drop shipment, or will-call.
• Terms:
  • Non-cancelable, non-returnable, non-refundable
  • Minimum wholesale order: $25
  • Orders under $25: $25 fee
  • No COD terms—must have open account or credit card on file
  • Inbound freight and manufacturer fees apply

Hazardous/Special Handling Shipping Fees 🔗

• Fully Regulated Hazardous Goods:
  • UPS/FedEx: $50 per box
  • Motor Freight: $50 per shipment

Invoice Summary Includes 🔗

• Freight
• Hazardous Goods Charge
• Handling Fee ($2.00)

Export Orders 🔗

• Hazardous Goods Handling Fee: $5.00 per box (for clearing paperwork)

Payment Terms 🔗

• Accepted: All major credit cards and cash
• Credit card sales: A 3% service charge will be applied to all payments made by credit card.
• COD customers: Responsible for carrier COD fees
• For open terms or billing setup, contact our credit department

Lewis Marine Sales Policy 🔗

• Lewis Marine Supply is strictly wholesale.
• Customers must have an established marine business.
• We reserve the right to decline any customer or business not meeting our standards.
• Wholesale customers must:
  • Maintain current accounts
  • Conduct a minimum of $2,000 in yearly purchases

AR Policy & Late Fees 🔗

1. Late Fee Interest Charge: 4% interest will be charged to customers that are past due based on established payment terms. Interest will be compounded.
2. Grace Period: A 15-day grace period will be exercised based on existing payment terms.
3. HELM Customer Payment Policy:
   • First Offense: First-time HELM customers that are 30-days past due will become COD (Cash on Delivery) customers until the account is brought current.
   • Second Offense: Second-time offenders will have terms revoked and all ordering privileges suspended until reviewed and account status is updated by LMS General Manager.
   • Third Offense: Third-time offenders are revoked indefinitely and placed on the permanent no-fly list. No further business will be conducted.
4. Collections Policy: Effective August 1, 2025 – All accounts over 90-days past due will be sent to collections. This provides a grace period for existing accounts to become current or be forwarded to our attorney for collections.
5. Sales Commission Policy: All commissioned sales personnel will not receive commission payments on accounts over 90-days past due – no exceptions.

Note: These policies supersede all previous versions, including those printed in catalogs.